
Customer Service Team Lead
3 days ago
The Customer Service Manager plays a pivotal role in leading the customer service team to deliver exceptional service outcomes.
This individual will oversee customer enquiries, support trades and contractors, and resolve escalated customer matters with professionalism and care.
About The Role- Lead, coach and mentor the Customer Service team to achieve exceptional results
- Ensure smooth job delivery by overseeing customer enquiries and supporting trades and contractors
- Resolve escalated customer matters with professionalism and care
- Drive process improvements and implement strategies to enhance customer satisfaction
- A minimum of 5 years' customer service leadership experience is required, preferably in energy, utilities or similar industries
- Proven ability to coach, motivate and develop staff while managing high call volumes is essential
- Strong communication skills and the ability to navigate sensitive customer situations are vital
-
Customer Service Team Lead
5 days ago
Adelaide, South Australia beBeeCustomerService Full time $89,100 - $103,400Customer Service Team Lead PositionWe are seeking an experienced Customer Service Team Lead to join our team. As a key member of our organization, you will be responsible for leading a group of customer service professionals and ensuring they deliver exceptional service to our clients.The ideal candidate will have proven experience in managing customer...
-
Customer Service Team Lead
2 days ago
Adelaide, South Australia beBeeLeadership Full time $98,478 - $104,165Job OpportunityWe are seeking a motivated and experienced professional to lead our customer service team.About the Role:Lead a team of customer service representatives to deliver high levels of customer satisfaction.Provide expert advice and guidance to customers on various matters.Identify opportunities for continuous improvement and implement changes to...
-
Customer Service Team Lead
3 days ago
Adelaide, South Australia beBeeCustomerService Full time $68,000 - $84,000Lead the Way in Customer ServiceThis role offers a unique opportunity to make a meaningful impact in the lives of individuals seeking support.Your key responsibilities will include:Mentoring and coaching a team to deliver exceptional customer service.Monitoring processes to ensure accurate and timely service delivery.Serving as a first point of escalation to...
-
Customer Service Team Lead
1 week ago
Adelaide, South Australia beBeeCustomerService Full time $90,000 - $120,000Job OverviewThis role is ideal for an experienced customer service leader looking to take their career to the next level.As a Team Leader, you will be responsible for guiding and mentoring a team of Customer Service representatives to deliver exceptional service to our clients.You will work closely with the team to develop and implement strategies that...
-
Customer Service Team Lead
5 days ago
Adelaide, South Australia beBeeService Full time $120,000 - $145,500**Job Overview:**A leadership role responsible for overseeing the daily operations of a service desk, delivering exceptional customer service and ensuring operational efficiency.The successful candidate will lead and manage a team of customer support representatives handling multi-channel interactions, developing and implementing operational plans to meet...
-
Customer Service Team Lead Position
3 days ago
Adelaide, South Australia beBeeService Full time $50,000 - $55,000Job Description:The Customer Service Team Lead position is an excellent opportunity for a passionate professional who excels in delivering exceptional service to customers.This role requires strong communication skills, the ability to work in a team environment, and a positive attitude.Key Responsibilities:Respond to customer enquiries in a professional and...
-
Customer Service Lead
15 hours ago
Adelaide, South Australia Detpak Full timeThe Detmold Group is a family-owned and operated global business, partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow.Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we...
-
Customer Service Lead
3 weeks ago
Adelaide, South Australia Detpak Full timeThe Detmold Group is a family-owned and operated global business, partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we...
-
Customer Service Lead
6 days ago
Adelaide, South Australia Detpak Full timeThe Detmold Group is a family-owned and operated global business, partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we...
-
Customer Service Lead
3 days ago
Adelaide, South Australia Detpak Full timeThe Detmold Group is a family-owned and operated global business, partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we...