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Customer Service Team Member

1 month ago

Brisbane, Queensland, Australia Programmed Full time
Company Overview

Persolkelly is a leading organization in its field, committed to creating a safe and inclusive environment that values diversity.

Job Description

We are seeking a Full-Time Customer Support Professional to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to both internal and external clients.

About the Role:
  • Responding to customer inquiries professionally via phone, email, and face-to-face interactions.
  • Processing and verifying order information for accuracy.
  • Providing support for warranty and goods returns.
  • Assisting the Regional Sales Team with contract implementation and customer expectations.
  • Converting quotations into sales orders and managing purchase orders.
  • Supporting the warehouse team with inwards receipting, dispatching, and other general duties.

Your responsibilities will include working closely with the Regional Management Team to handle requests for quotations, supply technical information, and respond to general inquiries related to order and job status.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Experience in a similar role, admin and customer service.
  • High level of attention to detail.
  • High level of accuracy.
  • Excellent communication skills both written and verbal.
  • SAP experience is required.
Benefits

This full-time role offers an attractive hourly rate of $35.86 per hour and regular office hours from Monday to Friday. You will work in a great team and culture, and we welcome women, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds to apply.

Estimated Salary: $62,525 - $75,315 per annum (based on 37.5 hours per week)