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Funeral Services Coordinator

2 months ago


Mona Vale, New South Wales, Australia Invocare Full time
About the Role

We are seeking a compassionate and detail-oriented individual to join our team as a Funeral Director's Assistant. In this role, you will play a vital part in supporting our funeral services, ensuring that every family receives the highest level of care and respect.

Key Responsibilities
  • Provide exceptional customer service to families and individuals, ensuring their needs are met with dignity and respect.
  • Assist in the preparation and presentation of vehicles, ensuring they are always in excellent condition.
  • Collaborate with our team to bring the deceased into our care, handling with sensitivity and compassion.
  • Oversee proceedings on the day, ensuring pre-arranged plans and ad-hoc requests are implemented smoothly.
About You
  • You possess a strong customer service ethos and a commitment to delivering exceptional service.
  • You have a professional attitude, with an empathetic and compassionate approach towards people.
  • You are comfortable working with grieving families and the deceased, providing a supportive and non-judgmental environment.
  • You hold a full, unrestricted driver's license.
What We Offer
  • A rewarding and challenging role that makes a real difference in the lives of families and individuals.
  • A comprehensive induction and training program, tailored to your needs and career goals.
  • A supportive and inclusive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including reward and recognition programs.

We are committed to building a respectful, diverse, and inclusive workplace that reflects the communities we serve. If you are passionate about delivering exceptional service and making a positive impact, we encourage you to apply.