Customer Service and Sales Consultant

1 day ago


Melbourne, Victoria, Australia Telstra Full time

At Telstra, we're looking for a skilled Retail Sales Consultant to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service and delivering tailored solutions to meet our customers' needs.

About the Role

This is an exciting opportunity to work in a fast-paced retail environment where you'll have the chance to develop your skills and knowledge in sales and customer service.

  • You'll be working closely with customers to understand their needs and preferences, identifying opportunities to upsell and cross-sell products and services.
  • You'll be responsible for achieving sales targets and KPIs, while maintaining high levels of customer satisfaction.
  • You'll have the opportunity to work with a range of products and services, including mobile phones, tablets, and accessories.
Requirements

To be successful in this role, you'll need to have:

  • Excellent communication and interpersonal skills.
  • A strong ability to build rapport with customers and identify their needs.
  • A keen eye for detail and ability to handle cash transactions accurately.
  • A proven track record of meeting sales targets and KPIs.
  • The ability to work effectively in a team environment.
What We Offer

We offer a competitive salary package, including a base salary of $$55,000 - $65,000 per annum, plus commission and other benefits.

You'll also have access to ongoing training and development opportunities to help you grow and succeed in your career.

About Us

Telstra is a leading Australian telecommunications company that's committed to building a connected future for all Australians. We're passionate about delivering exceptional customer experiences and are always looking for talented individuals to join our team.



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