Customer Service

1 week ago


Melbourne, Victoria, Australia Telstra Full time

We are seeking an experienced Customer Service & Sales professional to join our team at Telstra Store Melbourne Discovery. As a Retail Sales Consultant, you will play a crucial role in providing exceptional customer service and driving sales growth.

About the Role

This is a part-time opportunity that requires you to be passionate about delighting customers through outstanding service. You will achieve this by providing an exceptional in-store customer journey and empowering customers to transform their telecommunications experience.

Responsibilities
  • Provide quality customer service to all customers
  • Maximise sales by providing latest product and service information to customers
  • Achieve sales and performance targets
  • Maintain store presentation in line with retail shop standards

Requirements

  • Experience in a customer-facing role
  • Proven record of delivering great customer experiences
  • Ability to solve complex problems
  • Effective communication skills
  • Previous experience in a customer-facing environment is highly advantageous
What We Offer
  • Fantastic career growth prospects
  • Ongoing product training and development
  • In-store mentorship and support
  • Highly rewarding sales environment
  • Corporate discounts and benefits

Estimated salary: $55,000 - $65,000 per annum, depending on experience and qualifications.



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