Technology Operations Leader

2 days ago

Brisbane, Queensland, Australia beBeeOperations Full time

Job Title: Technology Operations Specialist

Fraser Coast Regional Council seeks an experienced professional to oversee the reliability and performance of Water & Waste Services technology.

Key Responsibilities:

  • Strategic Development – Provide expert advice and lead the development and implementation of Operational Technology (OT) strategy, ensuring continuous improvement while maintaining reliable services.
  • Systems Management – Oversee the operation, maintenance, and improvement of SCADA, communications, and other OT systems across Water & Waste Services infrastructure.
  • User Support & Training – Deliver high-level technical assistance, manage service requests, provide end-user training, and implement best practice client-focused support.
  • Network & Infrastructure Oversight – Manage OT network infrastructure including WAN, LAN, switches, servers, UPS, security systems, and remote access environments.
  • Compliance & Standards – Ensure staff, systems, and processes align with endorsed policies, standards, and industry best practice, including secure access management.
  • On-Call & Supplier Liaison – Participate in after-hours support, manage on-call rosters, and liaise with external suppliers and consultants to maintain service reliability.
Required Skills and Qualifications
  • Tertiary qualification in Information Technology at Diploma / Advanced Diploma level or higher, or equivalent or substantial progress towards attainment.
  • Demonstrated extensive experience in the co-ordination of operational technology systems within a multi-faceted organisation ideally gained within the water / wastewater industry.
  • Demonstrated high level knowledge of Microsoft application products, Windows Operating Systems and SCADA software.
  • Demonstrated project management and trouble shooting skills.
  • Demonstrated high level knowledge of Windows networking, LAN / WAN / Wireless networking in an enterprise environment.
  • Demonstrated computer literacy utilising the Microsoft suite of products.
  • Current Driver's Licence
  • General Construction Induction Card (White Card).
  • Current Hepatitis A, Hepatitis B and Tetanus immunisations (or ability to readily acquire within 3 months).
Benefits
  • Values based culture
  • Employee discount shopping program
  • Professional development
  • Flexible working arrangements including work from home
  • Study assistance program
  • Novated leasing
  • 24/7 access to Employee Assistance Program
  • Paid maternity and paternity leave
  • Paid emergency services leave
  • Uniform subsidy
  • Years of service rewards

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