Sales Consultant

2 weeks ago


Albury, Australia Travelex Full time

Role Overview

As a member of our retail team, you will play a vital role in promoting our exciting travel money products and exceeding customer expectations. You will be the face of Travelex, representing our brand and delivering excellence in customer service.

Key Responsibilities

  • Deliver exceptional customer service and achieve individual KPIs/targets
  • Maximize sales and promote our Travelex product range to all customers
  • Embrace the digital mindset and engage with customers across various channels
  • Monitor stock levels and investigate discrepancies, reporting as necessary
  • Comply with company policies and procedures, including legal requirements

Requirements

  • Passion for travel and a positive can-do attitude
  • Excellent verbal communication and written comprehension skills
  • Able to work independently and as part of a team
  • Enjoy working with numbers and detail in a structured environment
  • Retail, cash-handling, and/or banking experience is desirable
  • Ability to handle routine activities with attention to accuracy and detail
  • A strong record of performance delivery through increased sales and/or performance against KPIs
  • Ability to build and manage relationships across all levels, internally and externally

What We Offer

  • Development opportunities to see you thrive and advance your career
  • Comprehensive training conducted by specialized trainers
  • A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive
  • Ongoing benefits, including paid parental leave, health & wellbeing programs, social club, and more

Our Commitment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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