Sales Experience Specialist

3 days ago

City of Banyule, Australia beBeeTeam Full time $45,000 - $75,000

At JB Hi-Fi, we're more than just one of Australia's largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do.

We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices. Our 300+ store network offers unbeatable value, world-class brands, and exceptional customer service across online and commercial divisions.

  • A fast-paced environment that celebrates diversity and values creativity and ideas.
  • A competitive remuneration package that recognises individual effort and may include sales commission and other incentives for success.
  • Career opportunities, comprehensive training, and development programs as part of the broader JB Hi-Fi Group.
  • Fantastic discounts across the JB Hi-Fi Group, including VIP supplier pricing and promotions.
  • Paid parental leave and flexible working models for eligible roles.
  • An Employee Assistance Program providing counselling and wellbeing resources.
  • A Helping Hands workplace giving program that supports charity partners and community impact.
  • A commitment to sustainability with a goal of net zero carbon emissions by 2030.
Job Description

As a Retail Team Member, you'll create, support, and contribute to a high-performance culture, ensuring great customer experiences:

  • Helping across multiple store areas from customer-facing to back-of-house.
  • Providing high-level customer service standards pre, during, and post-sale.
  • Contributing to the brand and store experience through merchandising and product display.
  • Supporting efficient stock delivery and processing, following receiving processes.
Key Qualifications
  • Passion for home entertainment, music, movies, technology, appliances, and/or games.
  • Enthusiasm, passion, and motivation.
  • Customer-focused and results-driven.
  • Effective communication with diverse groups.

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