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Senior ICT Infrastructure Specialist

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Canberra, ACT, Australia beBeeICTManager Full time $70,000 - $110,000
ICT Infrastructure Manager Job Description

We are seeking a highly skilled ICT Infrastructure Manager to lead our front-facing services team and ensure the reliable and secure operation of enterprise email services.

  • This role involves leading and managing the front-facing ICT infrastructure services team, including workforce planning, task prioritisation, and performance management.
  • You will oversee the reliable and secure operation of enterprise email services, ensuring smooth mail flow and effective service delivery.
  • Manage the Department's email gateway platform, ensuring effective threat detection, filtering, and mail security.
  • Provide strategic oversight of endpoint management capabilities, ensuring device compliance, patching, and lifecycle management.

This role requires strong leadership skills, excellent communication skills, and the ability to translate complex technical concepts into clear, business-relevant language.

Required Skills and Qualifications
  • Strong leadership skills with a proven ability to manage, mentor, and develop technical teams.
  • Excellent communication skills with the ability to translate complex technical concepts into clear, business-relevant language.
  • Demonstrated experience managing enterprise-scale messaging and collaboration platforms, with strong capability in Microsoft Exchange and Microsoft 365.
  • Proven experience managing enterprise email gateway platforms, including configuration, maintenance, and security.

We offer a range of benefits, including flexible work arrangements, professional development opportunities, and a dynamic work environment.

Benefits
  • Flexible work arrangements, including part-time or remote work options.
  • Professional development opportunities, including training and mentoring programs.
  • A dynamic work environment with a focus on innovation and continuous improvement.

Please note that this position requires Australian citizenship and a security clearance. The successful candidate will be assessed through pre-employment screening checks and will normally be subject to a six-month probation period if new to the APS.