Payroll Operations Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeStrategic Full time $90,000 - $120,000
Role Overview

As a strategic payroll leader, you will play a pivotal role in driving operational excellence and process improvement within our payroll function. You'll be responsible for managing vendor relationships, optimizing processes, and leading implementation projects that address our most critical payroll needs.

  • Lead Implementation: Manage end-to-end implementation of payroll systems and projects with our selected vendor, ensuring on-time delivery and alignment with business requirements
  • Coordinate Cross-Functional Efforts: Work effectively with both internal departments and external partners to ensure seamless project execution and stakeholder satisfaction
  • Deliver Executive-Level Insights: Provide clear, actionable reporting and recommendations to leadership through presentations and regular reviews
  • Drive Process Optimization: Identify and implement improvements to documentation, processes, and workflows that increase efficiency and reduce manual effort across payroll operations
  • Manage Vendor Relationships: Oversee service level agreements and requirements for all payroll vendors, ensuring compliance with contractual obligations and performance standards
  • Develop Performance Monitoring Metrics: Arrange all operational requirements, validate pricing accuracy, and ensure timely billing to track service metrics, operational performance, and key indicators for management reporting
Key Qualifications
  • At least 5-7 years of experience in payroll operations and/or project management, with a proven track record of managing complex initiatives in a global or matrix organization
  • Experience in developing and executing change management strategies to ensure seamless operations
  • Excellent project management skills, with experience leading projects involving cross-functional stakeholders
  • Experience with process improvement methodologies and operational excellence initiatives
  • Strong analytical capabilities, with a data-driven approach to problem-solving and decision-making
  • Exceptional communication skills and the ability to influence stakeholders at all levels
  • Demonstrated experience in vendor management, including developing and monitoring performance metrics, dashboards, and reporting frameworks

The ideal candidate has a strong understanding of payroll operations and project management principles. They are proactive, results-driven, and have excellent interpersonal and communication skills. If you're passionate about driving operational excellence and improving processes, we encourage you to apply.

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