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Site Reliability Engineer
2 months ago
About the Role at Xero
**About the Team**
Xero's Site Reliability Engineering (SRE) team is responsible for driving and influencing the company's operational excellence. We are a global team based across New Zealand, Australia, and the USA, and we strive to provide the most reliable experience for our customers. In this role, you will have the opportunity to leverage your technical experience to drive and contribute to team deliverables and broader SRE and Xero initiatives.
**Key Responsibilities**
As a member of our Observability team, you will help enable and empower Xero engineering teams to improve their engineering practices by:
- Contributing to the delivery of projects aligned with team goals, solving ambiguous problems with innovative solutions.
- Building and maintaining tools that reduce toil in managing our monitoring and logging platforms.
- Providing guidance around tooling, standards, and practices in monitoring, tracing, logging, and observability.
- Supporting and enabling our product teams in troubleshooting issues around observability support systems.
- Advocating for continuous improvement of systems and processes within the team and across the organisation.
**Requirements**
To be successful in this role, you will need:
- Experience working to improve operational outcomes for software systems in production environments.
- Good working knowledge of reliability and observability concepts and practices, knowledge and experience building and/or monitoring with distributed systems and microservices is a plus.
- Proficiency in one or more object-oriented programming languages like C#, JavaScript, Golang, Python, etc.
- Experience with cloud platforms, Linux, Docker, Kubernetes, IaC, CICD tools.
- Experience in instrumenting multi-team, distributed web applications and integrating with monitoring solutions like New Relic, Datadog, Dynatrace, SignalFX, Scalyr, Sumo Logic, Splunk, or Open Telemetry.
**What We Offer**
Xero is committed to creating a workplace that is inclusive and respectful. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunities employer. If you are passionate about technology and operational excellence, and you are looking for a challenging and rewarding role, we encourage you to apply.
