
Customer Experience Leader
2 weeks ago
Job Overview
At the forefront of customer satisfaction lies exceptional leadership. We are seeking ambitious professionals to drive success by leading teams and overseeing daily operations.
As a leader, you'll oversee team dynamics, support staff growth, and ensure superior service quality for every guest.
Key Responsibilities
- Directing and motivating teams to deliver outstanding service.
- Supporting staff development through targeted training programs.
- Coordinating shift schedules and ensuring seamless operations.
- Addressing customer inquiries and resolving issues efficiently.
- Maintaining high standards in food safety and workplace health and safety.
- Collaborating with inventory management and reporting initiatives.
Required Skills
- Proven experience in supervisory or team leadership roles within hospitality or retail sectors.
- Strong leadership and communication skills.
- Ability to thrive in fast-paced environments.
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