Retail Operations Manager

1 week ago


Wollongong, New South Wales, Australia Coles Full time

About the Role

This is a key leadership position responsible for the day-to-day running of the deli department at Coles. As a Delicatessen Manager, you will oversee the smooth operation of the department, ensuring exceptional customer service and a welcoming store environment.

About You

  • You will have previous experience working in a fast-paced customer-facing environment and direct/indirect leadership experience to lead, coach, and develop your team.
  • You will be responsible for maintaining excellent department standards, including stock management, rotation routines, wastage control, and quality assurance.
  • You will drive a one-team culture that celebrates success and prioritizes the health, safety, and wellbeing of team members.
  • You will deliver outstanding customer service and create a positive shopping experience.

About Coles

Coles is committed to creating a workplace that is inclusive, respectful, and safe for all team members. We welcome applications from people of diverse backgrounds, cultures, and abilities.



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