Hotel Operations Manager

2 days ago

Sydney, New South Wales, Australia beBeeDuty Full time $68,000 - $84,000

Hotel Operations Manager

We are seeking a skilled and experienced Hotel Operations Manager to lead our team and ensure seamless hotel operations.

About the Role:

  • Lead the hotel operations team to deliver exceptional guest experiences.
  • Prioritize workload and manage multiple tasks to ensure efficient hotel operations.
  • Develop and implement strategies to drive hotel performance and improve guest satisfaction.
  • Collaborate with department heads to align efforts and achieve business objectives.

Key Responsibilities:

  • Manage guest experiences, ensuring prompt responses to queries and resolving issues efficiently.
  • Supervise and train staff to maintain high standards of service quality.
  • Conduct regular audits to identify areas for improvement and implement corrective actions.
  • Maintain accurate records and reports to track hotel performance and make data-driven decisions.

Requirements:

  • Minimum 2 years' experience in hotel operations or a related field.
  • Proven track record of driving hotel performance and improving guest satisfaction.
  • Strong leadership and communication skills, with the ability to motivate and inspire teams.
  • Diploma in Hospitality or a related discipline.
  • Fluent in spoken and written English.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive training and development programs.
  • Opportunities for career advancement and professional growth.
  • A supportive and dynamic work environment.

What We Offer:

We provide a comprehensive benefits package, including competitive pay, excellent working conditions, and opportunities for growth and development. If you are a motivated and experienced Hotel Operations Manager looking for a new challenge, please apply today.

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