Expert Human Resources Generalist
4 hours ago
We are seeking a highly skilled and experienced HR Generalist to join our dynamic team at The Smith Family. This exciting opportunity is ideal for someone who is passionate about making a meaningful impact in the lives of young Australians.
As an HR Generalist, you will be responsible for delivering accurate and timely advice and support while ensuring the seamless operation and efficiency of our HR team's processes and hands-on activities.
You will work closely with our HR Business Partner and collaborate with the HR team to address and resolve HR enquiries, provide coaching to leaders on case management, and escalate complex queries as needed.
In this role, you will have the opportunity to use your technical and analytical skills to improve employee experience, shape policies, and support data-driven decision making.
Key Responsibilities- Collaborate with the HR team to efficiently address and resolve HR enquiries
- Provide coaching to leaders on case management and escalate complex queries as needed
- Extract and compile data using people analytics and reporting techniques to understand people management indicators and make informed decisions
- Use insights from various HR systems, processes, and data channels to optimise the employee experience and improve efficiency
- Support team members in interpreting and adhering to the Enterprise Agreement and/or appropriate industrial instruments
- Contribute to the review and revision of HR policies, processes, pay rates, and entitlements
- Bachelor's degree in human resources management or related discipline
- A proactive, collaborative, and solutions-driven approach, supported by 3-5 years' experience in HR operations (ideally in a generalist role)
- A desire to make a meaningful impact and use your technical and analytical skills to improve employee experience, shape policies, and support data-driven decision making
- Expertise spanning HR policies and procedures, including an in-depth knowledge of enterprise agreements and industrial instruments (SCHADS would be an advantage) and HR law, including contracts, parental leave, discrimination, and dismissal procedures
- Ability to tackle challenges and succeed with competing priorities, working autonomously with a high degree of accuracy
- Dedication to building relationships across diverse groups, managing sensitive cases with empathy and discretion
- Flexible work options
- Opportunities to purchase additional annual leave
- Salary packaging opportunities
- Discounts at retailers across the country
- Excellent career opportunities
- Inclusive leave options, including paid parental, cultural, and gender affirmation leave
- Complete care and safety platform with unlimited Employee Assistance
The Smith Family is a national children's education charity that works with children and young people experiencing poverty to overcome their circumstances and reach their full potential.
We believe that education is one of the most powerful change agents, and we work with young Australians to overcome educational inequality caused by poverty – so they can thrive now and into their futures.
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