Family Support Specialist

3 weeks ago


Mount Isa, Queensland, Australia Save The Children Full time
Join Our Team as a Family Support Specialist

We are seeking a highly skilled and compassionate Family Support Specialist to join our Intensive Bail Initiative team. As a key member of our team, you will play a critical role in supporting the families of young people who are on bail, providing holistic and trauma-informed case management, and delivering wrap-around support to help them achieve their goals.

About the Role

This is a full-time, maximum term role (through to end of June 2025, with potential for extension) based in Mount Isa. You will report to the Team Leader and work closely with our Intensive Bail Initiative team to provide intensive case work, follow-up, and referrals to other specialist services.

Key Responsibilities
  • Provide holistic, trauma-informed case management and deliver wrap-around support to the families of adolescents who are on bail
  • Identify strengths and establish goals for the young people and their families, and review progress towards these goals
  • Identify where additional assistance and external services are required, and provide appropriate information, support, and referrals
  • Promote skills which increase health, safety, and development
What We Offer

We offer a range of rewards for your effort, including:

  • Award rate salary (Level 4.1 - $43.08 per hour) plus full salary packaging benefits
  • Extra leave to use in a range of ways to ensure you're able to perform at your optimum
  • Internal employment and development opportunities
  • Supportive Managers – we provide professional supervision training and monthly supervision sessions so you can feel supported and build a career at Save
  • Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program
About Us

54 reasons is Australia's leading child rights organisation – no ordinary not-for-profit. We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is approximately 1100 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures, and beliefs.

We value a healthy work-life balance and ensure our people feel connected to each other and our impact. Learn from inspiring people and grow from a connection to our strong local and global networks. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference: In this role, you will contribute to our ultimate goal of decreasing the number of children and young people being remanded in custody, and reducing youth reoffending.

A place to feel valued: Your deep expertise in working alongside families to achieve agreed outcomes, and your highly developed cultural awareness and sensitivity, will enable you to build community networks and lasting relationships. You're resilient, not afraid of a challenge, and comfortable working in remote and rural settings.

Bringing your best every day, means:

  • Demonstrated experience in case management and knowledge of relevant legislation
  • Demonstrated experience in working with the families of young people who have been in contact with the justice system
  • Demonstrated experience in working with Aboriginal and Torres Strait Islander communities and families
  • Strong report writing, analytical, and evaluation skills, including data collation and analysis
  • Tertiary qualification in a relevant field and/or significant experience working in a similar service

A place to belong: We are a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.



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