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Customer Service Representative

2 months ago

Mount Warren Park, Queensland, Australia 7-Eleven Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at 7-Eleven. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Customer Service: Provide excellent customer service, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
  • Store Operations: Assist with store operations, including receiving, stocking, and facing merchandise, as well as maintaining a clean and organized store environment.
  • Team Collaboration: Work collaboratively with store team members to achieve sales goals, promote products, and maintain a positive store atmosphere.

What We Offer

  • Competitive Pay and Benefits: Enjoy a competitive hourly rate and access to a range of benefits, including health insurance, paid time off, and opportunities for career advancement.
  • Opportunities for Growth: Develop your skills and knowledge through on-the-job training and opportunities for career progression within our company.
  • A Fun and Dynamic Work Environment: Work in a fast-paced and dynamic environment with a team of like-minded individuals who are passionate about delivering exceptional customer service.

Requirements

  • Excellent Communication Skills: Possess excellent communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and management.
  • Positive Attitude: Demonstrate a positive attitude, a strong work ethic, and a commitment to delivering exceptional customer service.
  • Availability: Be available to work a variety of shifts, including mornings, afternoons, evenings, and weekends.