Heavy Automotive Parts Sales Specialist
2 days ago
About Us:
Truck Centre (WA) is a leading provider of Mack, UD and Volvo Truck solutions in Western Australia. With 8 branches operating state-wide, we pride ourselves on delivering exceptional service to our customers.
The Role:
We are seeking a highly motivated and results-driven individual to join our team as a Heavy Automotive Parts Sales Specialist. In this role, you will be responsible for meeting the needs of our customers by providing exceptional customer service in the sale of our Mack, UD and Volvo Truck Parts. You will support our customers with over the phone and counter sales, whilst also providing parts to our Workshop team.
About the Position:
- This is a full-time opportunity with competitive remuneration and annual CPI increases
- You will have the opportunity to work in a fast-paced environment and make a real difference in our customers' lives
- You will be working with a dedicated team of professionals who are passionate about delivering exceptional service
- You will have access to ongoing training and development opportunities to help you grow your skills and career
Responsibilities:
- Provide exceptional customer service in the sale of our Mack, UD and Volvo Truck Parts
- Support our customers with over the phone and counter sales
- Provide parts to our Workshop team
- Work collaboratively with the Workshop team to ensure seamless communication and delivery of parts
- Act as the key contact between the workshop and our customers in relation to scheduling all vehicle repairs as needed
Requirements:
- You will have a positive and proactive attitude, with a strong focus on customer satisfaction
- You will have excellent communication and interpersonal skills
- You will have strong time management skills and be able to prioritize tasks effectively
- You will have intermediate Microsoft Office skills and adaptability to software programs
- You will have the ability to problem solve and think on your feet
- You will be able to commit to full-time hours
What We Offer:
- Competitive remuneration and annual CPI increases
- Loyalty Leave - additional day of leave per year of service (up to 5 days)
- Exposure to factory training, our-in-house training department, industry-leading tooling, product specialists, and diagnostics
- Employee referral bonuses
- Recognition and rewards
- A workplace that cares about your safety supporting the Zero Harm initiative
- Health and wellbeing MATES program - EAP counselling and support
- Modern workshop facilities
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