Career Opportunities in Digital Service Transformation

2 weeks ago

Parramatta Park, Queensland, Australia beBeeBusiness Full time $100,000 - $120,000
Business Analyst Role

We are seeking a Business Analyst to play a key role in transforming how our customers and employees experience digital services.

This role involves working closely with stakeholders to understand their needs, preferences, and pain points, and driving the design and delivery of customer, business, and corporate systems that make a real impact.

  • Engage effectively with business and digital stakeholders and with consumers (users) of the proposed solution
  • Outcomes elicitation and analysis
  • Identify and analyze outcomes desired including needs, preferences and pain points and communicate the impact of constraints
  • Uncover opportunities to leverage new technology capabilities
  • Confirm that the solution(s) delivered address the needs identified and deliver the business outcomes

To be successful in this role, you will have at least 3 years' experience in formal Business Analysis methods on projects and initiatives varying in size, complexity, ambiguity, and abstraction. You should apply industry-standard business analysis frameworks, methods, tools, and techniques, such as the Business Analysis Body of Knowledge (BABoK).

We welcome applications from diverse backgrounds, including people who identify as Aboriginal and Torres Strait Islander, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.

Key Responsibilities:

  • Stakeholder Engagement: Engage effectively with business and digital stakeholders and with consumers (users) of the proposed solution.
  • Outcomes Elicitation and Analysis: Identify and analyze outcomes desired including needs, preferences and pain points and communicate the impact of constraints.
  • Technology Capabilities: Uncover opportunities to leverage new technology capabilities.
  • Solution Delivery: Confirm that the solution(s) delivered address the needs identified and deliver the business outcomes.

Qualifications and Experience:

  • At least 3 years' experience in formal Business Analysis methods on projects and initiatives varying in size, complexity, ambiguity, and abstraction.
  • Experience in applying industry-standard business analysis frameworks, methods, tools, and techniques, such as the Business Analysis Body of Knowledge (BABoK).

Benefits:

We offer a supportive and inclusive work environment, opportunities for career growth and development, and a competitive remuneration package.

  • Digital Transformation Expert

    2 weeks ago

    Parramatta Park, Queensland, Australia beBeeTransformation Full time $218,617 - $243,563

    Job OverviewWe are seeking an experienced Transformational Leader to steer the delivery of a multi-year initiative. This project aims to modernise core digital tax systems and deliver additional compliance revenue.Main Responsibilities:Lead a multidisciplinary team, comprising 5 direct reports, to drive the transformation of digital systems and business...

  • Digital Transformation Tester

    1 week ago

    Parramatta Park, Queensland, Australia beBeeAutomation Full time $113,574 - $125,720

    **Quality Assurance Role for Digital Transformation Projects**This is a pivotal position in shaping the future of digital services, offering the opportunity to work with contemporary technology stacks and innovative solutions to drive meaningful change across the organisation.You will play a crucial part in ensuring the delivery of high-quality software...

  • Digital Transformation Leader

    2 weeks ago

    Parramatta Park, Queensland, Australia beBeeTransformation Full time $160,000 - $190,000

    Job DescriptionWe are seeking an experienced and skilled leader to oversee the transformation of digital infrastructure and compliance functions. This will involve steering the delivery of a multi-year transformation aligned with government priorities and compliance revenue targets.You will be responsible for overseeing the implementation of new digital...

  • Lead Digital Transformation Specialist

    1 week ago

    Parramatta Park, Queensland, Australia beBeeTransformation Full time $216,642 - $240,745

    Job Title: Strategic Director of Digital SolutionsAs a key member of our leadership team, you will play a pivotal role in shaping the digital landscape of our organization. The strategic director of digital solutions will be responsible for leading the development and delivery of cutting-edge digital initiatives that drive business growth and improve...

  • Digital Transformation Professional

    1 week ago

    Parramatta Park, Queensland, Australia beBeeTransformation Full time $120,000 - $150,000

    About UsAt Sydney Water, we're passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future providing world class drinking water and services that are vital to our customers' quality of life and safeguarding Sydney's future.We see the world changing, so we are...

  • Digital Transformation Specialist

    2 weeks ago

    Parramatta Park, Queensland, Australia beBeeBusiness Full time $128,152 - $145,392

    About usWe're passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and progressive future providing world-class services that are vital to their quality of life and safeguarding their future.As a business analyst in our digital transformation team, you'll help drive innovation in how...

  • Digital Transformation Specialist

    2 weeks ago

    Parramatta Park, Queensland, Australia beBeeBusiness Full time $120,000 - $160,000

    About this RoleThis is a unique opportunity to join our Digital Business Programs team and help transform how customers and employees experience digital services.Key ResponsibilitiesEngage effectively with stakeholders and users to understand their needs, preferences, and pain points.Identify and analyse outcomes desired, including needs, preferences and...

  • Digital Transformation Quality Assurance Specialist

    2 weeks ago

    Parramatta Park, Queensland, Australia beBeeQuality Full time $113,574 - $125,720

    Job OverviewThis role offers a unique opportunity to contribute to digital transformation initiatives, focusing on modernizing core systems, enhancing customer experiences, and streamlining business processes.Analyze business requirements, user stories, and system solutions to drive project success.Utilize superior testing competencies to ensure efficient...

  • Transformative Program Leader

    1 week ago

    Parramatta Park, Queensland, Australia beBeeTransformation Full time $150,000 - $180,000

    Job OverviewLead a transformative program.As Program Transformation Director, you will spearhead a multi-year initiative to modernise digital tax systems and deliver additional compliance revenue.This role oversees the transformation of digital infrastructure and compliance functions across Stamp Duty and Land Tax, while enhancing customer experience and...

  • Digital Support Engineer

    2 weeks ago

    Parramatta Park, Queensland, Australia Service Stream Full time $104,000 - $130,878 per year

    Primary LocationNSW - Parramatta Job Description SummaryService Stream are looking for a new Digital Support Engineer to join our NSW team About the RoleThe Digital Support Engineer is a technical expert responsible for providing an exceptional level of IT support by combining both Service Desk and End User Computing (EUC) responsibilities. This...