Custodian of Technical Systems

1 week ago

Gold Coast, Queensland, Australia beBeeService Full time $80,000 - $110,000

As a systems administrator, you will play a critical role in ensuring the smooth operation of our IT infrastructure.

The Key Responsibilities

  • Collaborate with technical teams to resolve complex technical issues and implement system improvements.
  • Identify recurring issues and propose solutions to prevent future incidents, contributing to the improvement of technical processes and procedures.
  • Provide remote assistance to off-site or remote users, ensuring consistent and efficient support.

About You

  • Achieve excellence through customer-centric mindset and behavior.
  • Excel in verbal and written communication skills to effectively interact with end-users and produce clear documentation.
  • Demonstrate a strong commitment to service excellence, remaining calm and patient when dealing with technical frustrations.
  • Utilize analytical and problem-solving skills to identify and resolve technical issues promptly and efficiently.
  • Exhibit a collaborative attitude and ability to work effectively as part of a team.
  • Possess preferred qualifications including a degree in Information Technology or Computer Science.
  • Desirable experience includes expertise in enterprise software systems.

Benefits

  • Professional development opportunities within a supportive team culture.
  • Access to in-house training programs - FREE to all employees.
  • Supportive, positive team environment with a strong caring work ethic.
  • Companywide safety-first workplaces for staff and residents.
  • Positive wellbeing, fun, and engaging team activities.
  • Access to family-friendly benefits like EAP and employee discounts.
  • Work-Rite Micro professional development - FREE to all employees.

Our organization is committed to delivering high-quality care and inclusive cultures across our communities.

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