Client Service Ambassador

1 week ago

Wagga Wagga City Council, Australia beBeeCustomer Full time $50,000 - $80,000
Job Opportunity:

The role of a Client Services Officer involves delivering exceptional customer service to our clients. As a vital member of our team, you will be responsible for handling inbound calls, scheduling appointments, and managing calendars.

You will also provide administrative support for the completion of routine contract-specific tasks, requiring strong communication skills, proficient IT knowledge, and attention to detail.

  • Handle inbound call queues
  • Schedule appointments and manage calendars
  • Provide administrative support for routine contract-specific tasks

The ideal candidate will have previous experience in a contact centre or customer service environment, but this is not essential. You must be able to adapt to changing priorities and work effectively under pressure.

We offer a comprehensive onboarding program, staff development opportunities, a values-based reward system, and a flexible working environment that prioritizes work-life balance.

This is an exciting opportunity to contribute to our organisation's success.

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