Client Service Officer

Division: Courts Tribunals and Service Delivery- Location: Wagga Wagga, NSW, AU, 2650- Req ID: 69258**Client Service Officer**

**Location - Wagga Wagga**

**Employment type - Ongoing Fulltime**

**Salary - $70,694 - $76,857 PA, Plus Superannuation and Leave Loading**

**Your role**

The Client Services Officer provides a range of clerical and administrative services including, but not limited to, responding to client enquiries, data entry and records management. In Local Courts, the Client Services Officer is primarily involved in assisting in the operation of court rooms.

**What you’ll do**
- Supports the efficient operation of the court including liaising effectively with a wide range of stakeholders.
- Anticipates the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response
- Provides a high level of clerical and administrative support to the court and registry
- Uses computer systems to accurately enter data
- Provides high quality client services
- Supports the effective implementation of improved work practices.
- Adapts to work in different jurisdictions.
- Complies with department policies and practices such as Harassment prevention, EEO, EAPS, Code of Conduct, WH&S, Ethical Work Practices, Disability Awareness, ATSI Strategies.

**What we’re looking for**
- Circuit and relieving staff are required to possess a current Drivers Licence and be willing to travel, including overnight stays.
- Working as a member of a team, we are looking for an effective communicator who can liaise with a wide range of stakeholders and provide a high level clerical and administrative support services.

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and provide a cover letter (maximum 3 pages) addressing how you meet the capabilities.

When applying, you will be asked to fill out 2 targeted questions, these questions can be seen below, you must provide an answer to be considered for this position.

Describe how you demonstrate working collaboratively with your manager.

Give an example of a time that you were overloaded with work. What did you do and what was the result?

**Applications close **Monday 23rd September 2024 at 11:59pm AEST.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.