ATM Monitoring Officer

1 month ago


Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

At Linfox Armaguard Group, we are committed to providing secure currency supply chain solutions to our clients. As an ATM Monitoring Officer, you will play a crucial role in ensuring the smooth operation of our ATM fleet.

Key Responsibilities:

  • Monitor the ATM fleet to identify and resolve any issues that may arise.
  • Provide exceptional customer service to clients, responding to their queries and concerns in a timely and professional manner.
  • Work closely with field staff to coordinate service calls and ensure that all issues are resolved efficiently.
  • Diagnose and troubleshoot ATM issues, using your problem-solving skills to resolve complex problems.
  • Update clients on the status of their jobs, keeping them informed throughout the process.

Requirements:

  • Excellent problem-solving and troubleshooting skills.
  • Strong customer service skills, with the ability to communicate effectively with clients.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • High computer knowledge, with a technical mindset and ability to learn new systems quickly.
  • Excellent attitude, with a desire to learn and develop in a dynamic and supportive team environment.

About Linfox Armaguard Group:

We are a leading secure currency supply chain and technology solutions enterprise, trusted by our clients in banking, retail, hospitality, medical, and government. Our reputation is built on a culture of safety, underpinned by a commitment to robust security policies, procedures, and systems. We are committed to ongoing development of our people and encourage career progression at every opportunity.



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