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Elderly Client Care Specialist
2 weeks ago
At Sai Home and Community Care, we're redefining the standard of care for our elderly clients.
Our mission is to provide exceptional, client-centred support that empowers individuals to live fulfilling, independent lives in the comfort of their own homes.
The Role Reporting directly to the Operations Manager, you'll play a pivotal role by delivering high-quality care management services to our elderly clients in their own home environment.
You'll be more than just a case manager - you'll be an advocate, problem-solver, and partner in helping our clients navigate life's challenges with confidence and dignity.
Key Responsibilities:
• Design personalized care plans that prioritize independence, well-being, and dignity for each client.
• Collaborate closely with internal teams to ensure seamless delivery of high-quality care services.
• Establish and maintain strong relationships with clients, families, and stakeholders to foster trust and engagement.
• Identify potential risk factors and engage in co-management approaches to care planning, ensuring timely referrals to specialized services when necessary.
• Maintain accurate and up-to-date records in Sai's client care management systems.
Requirements:
• Proven experience in case management and aged care, with a passion for making a positive impact on people's lives.
• Strong analytical and problem-solving skills, with the ability to think creatively and outside the box.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients, families, and colleagues alike.
• A valid driver's license and reliable vehicle are required for regular travel within the South-East region and Mornington Peninsula, with reimbursement provided for business-related expenses.
Benefits:
• Competitive salary package, including travel reimbursement and benefits.
• Hybrid work arrangement, with flexibility to work from home and collaborate with colleagues remotely.
• Comprehensive induction and orientation process to ensure a smooth transition into your new role.
• Exciting career pathways as our organization continues to grow and expand its reach.
• Opportunity to work in a progressive organization that prioritizes innovation, technology, and employee well-being.
• A supportive team culture that encourages collaboration, creativity, and continuous learning.
Why Join Us?
• Be part of a dynamic and forward-thinking organization that's shaping the future of aged care services.
• Contribute to a mission-driven team that's passionate about delivering exceptional care and outcomes for our clients.
• Enjoy a healthy work-life balance, with flexible working arrangements and opportunities for professional growth and development.
