
Front Desk Associate
3 hours ago
As a Front Desk Associate, you are the first point of contact for our guests. You will be responsible for creating a welcoming atmosphere and ensuring that every guest has a positive experience.
Key Responsibilities:
- Welcome and greet all guests in a friendly and professional manner
- Handle guest check-in and check-out processes efficiently and accurately
- Provide information and make recommendations to guests on hotel facilities and services
- Manage room assignments and key card distribution
- Maintain a clean and organized front desk area
- Resolve guest complaints and issues promptly and professionally
Requirements:
- Previous experience in a customer-facing role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic knowledge of hotel operations and policies
- High school diploma or equivalent required
Benefits:
We offer a competitive salary and benefits package, including free meals, parking, and room discounts. We also provide ongoing training and development opportunities to help you grow in your career.
About Us:
We are a global hospitality company with a commitment to excellence and customer satisfaction. We believe in creating a positive and inclusive work environment where our employees feel valued and supported.
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