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Client Relationship Manager
2 weeks ago
We are seeking a highly skilled professional to fill the Client Success Manager position.
As the key point of contact for clients, you will build and maintain strong relationships, handle inquiries, and provide support to ensure high levels of customer satisfaction and retention while identifying opportunities for improvement.
Key Responsibilities- Lead client onboarding, collaborating closely with internal teams to provide comprehensive support throughout their initial journey.
- Exhibit project management excellence by developing and executing implementation plans, defining clear scopes, and monitoring progress to drive successful outcomes.
- Develop frameworks that support growth and align with our strategic vision, expanding our client base effectively.
- A proven track record as an experienced client manager, project manager, or implementation manager, ideally in a related industry.
- Adaptability and progress-driven, thriving in a dynamic environment and prioritizing progress over perfection.
- Excellent relationship and project management skills, particularly with experience in handling complex implementations.
- Effective communication and team player, able to convey ideas clearly and build strong relationships.
- A genuine passion for technology and a deep interest in exploring this passion within a dynamic environment.
