
Hearing Care Specialist
14 hours ago
About the Role: We are seeking a customer-focused individual to join our team as a part-time Customer Service Representative. As a key member of our clinic team, you will provide exceptional service to clients and support our clinicians in delivering high-quality hearing healthcare outcomes.
Responsibilities:
- Deliver exceptional customer service to clients, ensuring their needs are met and exceeded
- Work closely with clinicians to provide quality hearing health care outcomes for all clients
- Learn about our products, services, and competitive advantages to apply tailored client-specific sales strategies
Requirements:
- Previous administration or customer service experience is essential
- Experience working with older demographics is preferred
- Strong interpersonal communication skills and empathy are required to support clients' hearing journeys
- Flexibility and willingness to support nearby clinics are necessary
- A Higher School Certificate or TAFE Qualification is required
- Advanced computer literacy skills are essential
What We Offer:
- A permanent part-time role in an established global organisation
- Performance incentives
- A supportive hearing care team
- Professional development through clear career paths and training
- The MyRewards program – discounts at over 300 retailers and services across Australia
- The Online Wellbeing centre – activities, workouts, meditations, nutritional, and financial advice
- The Employee Assistance Program
- Birthday and Christmas gifts
Benefits:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- Access to leading-edge technology and resources
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