Student Experience Coordinator
7 days ago
Student Experience Coordinator
We are seeking an enthusiastic and experienced professional to join our team as a Student Experience Coordinator. This pivotal role will focus on delivering exceptional non-academic support, helping students navigate EDU's systems and processes, both in-person on campus and online.
Key Responsibilities:- Student Support
- Provide timely, accurate advice and guidance to students on administrative aspects of their studies, both in-person (front desk) and online (email/Zendesk).
- Serve as the single point of contact for all non-academic student inquiries.
- Resolve student queries through effective case management and maintain accurate records.
- Assist with tuition fee processing and issue student cards and official documentation.
- Support student communications, including scheduled and ad-hoc messages.
- Campus Operations
- Ensure campus facilities and equipment are maintained and conducive to a quality learning environment.
- Participate in the creation of campus rosters for reception and onsite events.
- Maintain classroom setups and ensure compliance with approved capacity.
About Us:
We celebrate diversity and are committed to reflecting Australian society to better serve our students. We encourage applications from people who share these values.
What You'll Need:
- A minimum of one year of experience in student services.
- A Diploma qualification or higher is preferred.
- Experience with student management systems and CRM tools (Zendesk preferred) is advantageous.
- Knowledge of Higher Education Standards Framework (Threshold Standards 2021) and/or National Code of Practice for Providers of Education and Training to Overseas Students 2018.
- Strong oral and written communication skills, with the ability to engage diverse student and staff groups.
- Excellent organisational skills, with the ability to multi-task and work under pressure.
- A positive, creative mindset with a commitment to improving the student experience.
-
Student Experience Coordinator
7 days ago
Brisbane, Queensland, Australia Brisbane Lions AFC Full time $60,000 - $80,000 per yearThe Brisbane Lions have joined forces with TAFE Queensland to create the Brisbane Lions Institute of Business & Sport. The Institute provides school leavers with the opportunity to earn the dual Diploma of Leadership and Management and Diploma of Sport while gaining real life experience in the industry.The Lions Institute are currently on the hunt for an...
-
Brisbane, Queensland, Australia Student One Full time $40,000 - $80,000 per yearAre you ready to work for an outstanding Student Accommodation Company?This is a unique and exciting opportunity to be part of a dynamic student accommodation team in Brisbane, Queensland, at STUDENT ONE. Don't miss this fantastic opportunity to join an energetic teamWe're looking for a full-time and casual (one of each) Reception Team Member, someone...
-
Experience Leader
3 days ago
Brisbane, Queensland, Australia Growpro Experience Full time**About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...
-
Student Experience Coordinator
7 days ago
Brisbane, Queensland, Australia beBeeResponsibilities Full time $60,000 - $80,000Residential Life CoordinatorAs a Residential Life Coordinator, you will oversee the Residential Life and Wellbeing Program at UniLodge Herston. Your role is to promote and advocate for residential wellbeing with emphasis on pastoral care and academic matters.To provide leadership and support in the management and development of the Residential Life and...
-
Student Experience Coordinator
1 week ago
Brisbane, Queensland, Australia beBeeEngagement Full time $90,000 - $110,000Role OverviewWe are seeking a highly skilled and organised Student Engagement Manager to develop and implement engaging activities and initiatives for our students across online and on-campus platforms.Key ResponsibilitiesLead the student engagement team, ensuring staff are effectively inducted, trained, and motivated to deliver high-quality services in a...
-
Student Experience Coordinator
5 days ago
Brisbane, Queensland, Australia beBeeLeadership Full time $81,928 - $88,710As a key player in advancing student success, you will play a pivotal role in enhancing the participation and achievement of Aboriginal and Torres Strait Islander students at QUT.About the RoleThis position focuses on delivering and monitoring initiatives that elevate the student experience. You will contribute to the development and implementation of...
-
Optimizing Student Experience
5 days ago
Brisbane, Queensland, Australia beBeeCoordination Full time $82,000Student Experience Operations CoordinatorThe Student Experience Operations role is a pivotal position within our organization, focusing on prioritizing student satisfaction, wellbeing and retention. We are seeking a dynamic and collaborative team member to join this critical function.Drive key projects to support the Student Engagement Plan strategy and...
-
Student Experience Coordinator
4 days ago
Brisbane, Queensland, Australia beBeeInternational Full time $57,000 - $87,000About the RoleYour key responsibilities include ensuring international student welfare support is effective, contributing to a positive experience for international students, and maintaining accurate records on our database.This includes developing systems for recording student absences and forwarding academic reports. You will also be responsible for...
-
Student Experience Coordinator
2 days ago
Brisbane, Queensland, Australia beBeeAmbassador Full time $35,000 - $45,000About the RoleAssist students in achieving their best possible university experiences while living at our properties.This is an exciting opportunity to make a positive impact on the lives of others and develop your skills in customer service, community engagement, and team collaboration.We are looking for a proactive and enthusiastic individual who is...
-
Student Experience Lead
5 days ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $90,000Student Experience SpecialistWe are seeking a highly skilled Student Experience Specialist to join our organization. The successful candidate will be responsible for delivering an exceptional student experience, guiding students through their life cycle, providing pastoral care, and ensuring overall welfare.Key Responsibilities:Provide exceptional customer...
