International Foreign Exchange Trade Specialist

3 weeks ago

Sydney, New South Wales, Australia EBR Full time

The opportunity to thrive in a dynamic global payment and risk management solutions firm based in Sydney has arisen. We are seeking an enthusiastic Business Development Manager with FX experience to join our specialist team, offering a wide range of global payment and foreign exchange services, including foreign currency drafts, wire transfers, and risk management tools.

Key Responsibilities:
  • Client Relationship Management: Developing and maintaining strong client relationships to foster growth and satisfaction.
  • Business Opportunity Identification: Identifying new business opportunities through market analysis and understanding client needs.
  • Sales Channel Development: Harvesting sales channels within the sales region as per the regionalized strategy and target markets.
  • Cross-Selling Solutions: Selling clients' solutions using a consultative approach, presenting tailored solutions based on their needs and explaining the company's value proposition and online platform.
  • Client Onboarding: Managing client onboarding in line with regional requirements and ensuring seamless customer handover.
  • Customer Experience: Ensuring all internal processes and SLAs are followed to deliver exemplary customer experiences, escalating issues to appropriate managers and following up on required actions.
  • Quality Service Maintenance: Maintaining quality service by establishing and enforcing organization standards.

We offer a competitive salary package, estimated at AUD $80,000 - $120,000 per annum, depending on experience, plus benefits.

Requirements:
  • FX/CFD Environment Experience: Any experience in the FX/CFD environment or understanding of financial markets fundamentals is highly valued.
  • Communication Skills: Excellent verbal and written communication skills are essential.
  • Mandarin Fluency: The ability to speak fluent Mandarin is a must.
  • Professional Approach: A professional approach to prospective clients, coupled with active listening skills and an inquisitive nature, is required.
  • Microsoft Office Proficiency: Proficiency in Microsoft Office products and Excel databases is necessary.
  • Previous Sales Experience: Previous experience in outbound B2B phone marketing or sales is highly valued.
  • Self-Motivation and Time Management: A high degree of self-motivation, focus, effective organizational, and time management skills are essential.

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