Ecommerce Business Analyst

3 days ago


Melbourne, Victoria, Australia Accent Group Full time
About the Role:

We are seeking an experienced Ecommerce Business Analyst to join our Digital Project Team in Melbourne. This is a rare opportunity for a skilled and organized professional with a background in ecommerce delivery, testing, and development pipeline planning.

Key Responsibilities:
  • Identify and collate business requirements through workshops, interviews, brainstorming, and focus groups
  • Conduct gaps analysis between current and future states
  • Create business and use cases, user stories, technical and functional requirements, and concept design documents
  • Facilitate business and technical requirements sign off with stakeholders and vendors
  • Work with the Ecommerce Project Manager to create requirements traceability, solution acceptance, and benefits realization criteria
  • Provide business analysis support throughout testing activities and create UAT and SAT plans and sign off criteria
  • Build strong relationships with internal and external stakeholders
  • Communicate clearly and concisely to reduce overall effort
Requirements:
  • 5+ years of experience in a similar Ecommerce Business Analyst role
  • 3+ years of experience in a Business Analysis role in a retail business
  • Technical understanding of website integration architecture and associated backend operational processes
  • Solid understanding of documentation processes and structures, specifically business requirements specifications and functional/non-functional requirements analysis
  • Sound understanding of Ecommerce and ERP integrations, and application/plugin solutions
  • Exceptional communication and meeting management skills across all business facets and with partners/vendors
  • Process-driven and able to work well in a team and individually
  • Excellent written and verbal communication skills
  • Affiliation with Accent Group's core values and 'Make It Happen' attitude
About Accent Group:

Accent Group Limited is a leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. We are committed to creating an inclusive workplace that promotes and values diversity and inclusion.



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