Administrative Coordinator

3 weeks ago


Fairy Meadow, New South Wales, Australia O'Brien Plumbing Full time

We are seeking a highly motivated and organised Office Administrator to support our team at O'Brien Plumbing North Wollongong. As a key member of our operations team, you will be responsible for managing day-to-day office activities, including administrative support, scheduling, customer service, data entry, and inventory management.

Key Responsibilities:
  • Administrative Support: Manage office operations, including answering phone calls, responding to emails, and maintaining office supplies.
  • Scheduling and Coordination: Organise and schedule plumbing appointments, and communicate job details with clients and the plumbing team.
  • Customer Service: Provide friendly and efficient service to clients, responding to inquiries and resolving issues.
  • Data Entry: Accurately maintain client records, job sheets, and company documentation using Simpro management software.
  • Inventory Management: Assist in ordering and tracking plumbing materials to ensure availability.
  • Compliance and Documentation: Maintain and file compliance documents, safety records, and licences in line with industry regulations.
  • Reporting: Assist in preparing job progress reports and other key administrative documents as needed.
Key Skills & Qualifications:
  • Strong Communication Skills: Excellent communication and customer service skills are essential for this role.
  • Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with Simpro or similar business management software is highly desirable.
  • Organisational Skills: Ability to prioritise tasks, manage time effectively, and work independently and as part of a team.

This is a fantastic opportunity to work with a small close-knit team and contribute to the success of O'Brien Plumbing North Wollongong.



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