Regional Customer Growth Specialist

1 day ago

Toowoomba, Queensland, Australia beBeeRelationship Full time $90,000 - $120,000

Job Title: Relationship Banker

As an Assistant Relationship Manager in Business Banking, you will be a key player in our team supporting Senior Relationship Managers to deliver exceptional service to Agribusiness customers across regional markets. Your primary responsibility will be managing and growing our portfolio of business customers, fostering strong relationships with key stakeholders and driving a 'one team' approach to achieve customer and business needs.

Key Responsibilities:

  • Work closely with Senior Relationship Managers to manage and grow the customer portfolio, ensuring all documentation and customer files are maintained in accordance with established policies and procedures.
  • Respond to client queries in a timely and professional manner, adhering to established service standards.
  • Extract and analyze financial statements, cash flow forecasts, and other complex financial reports to provide accurate assessments and support informed decision-making.
  • Identify acceptable lending risks and maximize profit from transactions while maintaining a risk management culture aligned with our values.
  • Escalate risks and issues proactively and work collaboratively to drive a positive Safety and Wellbeing culture.
  • Build and maintain strong relationships with key stakeholders, including customers, colleagues, and partners.

What We're Looking For:

  • A genuine desire to live and work regionally and establish or grow your connection to regional areas.
  • Demonstrated experience in roles requiring growth and retention of a customer base.
  • Strong interpersonal skills, communication skills, analytical skills, and attention to detail.
  • Ability to make effective decisions in a timely manner and possess commercial acumen.
  • Negotiation skills and financial skills, including pricing, margin, expense management, and profitability principles.

Why Join Us?

We value a growth mindset and welcome applications from everyone. Our team members' wellbeing is a top priority, and we offer a range of benefits and support resources to help you create a healthy work-life balance. As part of Suncorp Bank, you'll have opportunities to develop your career and contribute to creating a workplace where people from all backgrounds can thrive. If you're interested in this role, please visit ANZ Careers and search for the job reference number.

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