Roster Coordinator

1 month ago


Footscray, Victoria, Australia Hammond Care Full time
About the Role

HammondCare is seeking an experienced Roster Coordinator to join our team in Melbourne. As a Roster Coordinator, you will be responsible for providing scheduling services to all HammondCare Melbourne areas.

Key Responsibilities
  • Efficiently manage and administer client and staff schedules to ensure consistency, efficiency, and fairness.
  • Actively participate as a member of the centralised support team and provide system and staff administration by maintaining up-to-date data on care worker information.
  • Develop and implement scheduling strategies to maximise care worker contracted hours and meet client needs.
Requirements
  • Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics, or call centre.
  • Exceptional time management skills and the ability to manage multiple deadlines.
  • Demonstrated experience in a similar role with a high level of attention to detail.
  • Excellent communication and coordination skills.
What We Offer
  • Maximise your take-home pay with NFP salary packaging.
  • HammondCare offers excellent training and career development opportunities.
  • Full training is provided with local offices, local managers, and a 24/7 support line.
  • Paid Bonus Schemes, including Refer a Friend.
  • Supportive arrangements during the pandemic, including COVID-19 Special Leave if required to isolate, additional paid screening time each shift, and full supply of all PPE.
Benefits
  • Unlimited visits across all fitness facilities in the HammondCare program.
  • Individual and Family memberships available.
  • Full facility access can include gyms, group classes, and pools.


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