Roster Coordinator Role

5 days ago


Footscray, Victoria, Australia Hammond Care Full time

HammondCare is a leading provider of aged and dementia care, palliative care, rehabilitation, mental health services for older people, and other related health and aged care services.

We are seeking an experienced Roster Coordinator to join our team in Melbourne.

Job Description:

The successful candidate will have demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics or call centre. They will be responsible for efficiently managing and administering client and staff schedules, ensuring rounds are set up with consideration to consistency, efficiency and fairness, whilst maintaining care worker contracted hours.

The role involves providing scheduling services to all HammondAtHome Melbourne areas, actively participating as a member of the centralised support team and providing system and staff administration by maintaining up-to-date data on care worker information.

Required Skills and Qualifications:
  • Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics or call centre
  • Exceptional time management skills and the ability to manage multiple deadlines
  • Demonstrated experience in a similar role with a high level of attention to detail
  • You're a natural problem solver and have outstanding communication and coordination skills
Benefits:
  • Maximise your take-home pay with NFP salary packaging ($65,000 - $85,000 per year)
  • HammondCare offers its staff excellent training & career development opportunities
  • Full training is provided with local offices, local managers and a 24/7 support line
  • Paid Bonus Schemes I.e. Refer a Friend
  • Supportive arrangements during the pandemic, including COVID-19 Special Leave if required to isolate, additional paid screening time each shift and full supply of all PPE
About HammondCare:

Our approach to care is relationship-based, focusing on understanding the individual needs of every person we care for.


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