Duty Manager

6 days ago


North Strathfield, New South Wales, Australia Kingpin Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Kingpin North Strathfield. As a Duty Manager, you will be responsible for leading and delegating to our FunSquad, ensuring a seamless and exceptional guest experience.

Key Responsibilities
  • Lead and delegate to the FunSquad, providing guidance and support to ensure excellent guest service.
  • Collaborate with the management team to achieve business objectives and drive sales growth.
  • Develop and implement strategies to enhance the guest experience, driving customer satisfaction and loyalty.
  • Monitor and control venue operations, ensuring compliance with company policies and procedures.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive hourly rate and comprehensive benefits package.
  • Access to exclusive discounts and perks across all Kingpin brands.
  • A fun and inclusive company culture, with a focus on teamwork and collaboration.
Requirements
  • Proven experience in a leadership or management role, preferably in the entertainment or hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Availability to work a variety of shifts, including nights and weekends.

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