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Transport Operations Supervisor

2 months ago


Redbank Plains, Queensland, Australia BagTrans Full time
About the Role

We are seeking an experienced Transport Operations Supervisor to join our team at BagTrans. As a key member of our operations team, you will be responsible for ensuring the safe and efficient movement of freight across our network.

As a Transport Operations Supervisor, you will be responsible for managing the loading and unloading of PUD vehicles, guiding and supervising PM Forklift Operators and Receiving Officers, and ensuring the safe operation of equipment and prioritizing loading/unloading tasks.

You will also be responsible for addressing issues related to revenue, loads, costs, and site operations, and assisting with decisions regarding loading, rail vs. road transport, equipment availability, and scaling linehaul requirements based on volume fluctuations.

Key Responsibilities:

  • Manage the loading and unloading of PUD vehicles
  • Guide and supervise PM Forklift Operators and Receiving Officers
  • Ensure safe operation of equipment and prioritize loading/unloading tasks
  • Address issues related to revenue, loads, costs, and site operations
  • Assist with decisions regarding loading, rail vs. road transport, equipment availability, and scaling linehaul requirements
  • Achieve set KPIs and targets
  • Manage performance and disciplinary actions
  • Daily management of the afternoon shift to achieve planned/budgeted KPIs, cost outcomes, safety measures, and service levels
  • Allocate labor resources, supervise, and manage costs
  • Ensure the efficient, safe, and secure loading, unloading, movement, and packing of freight
  • Work alongside truck drivers and operations support areas to ensure the operation of the shift runs according to plan
  • Lead, coach, and mentor direct reports, creating a customer-first culture that delivers great results
  • Effectively communicate with team members and key stakeholders
  • Perform quality checks on materials/stock and identify and report damages, shortages, or quality deficiencies
  • Inspect machinery including forklifts and other control equipment to determine the need for repairs and guarantee safety by performing regular maintenance in accordance with the site's WHS practices
  • Keep updated records of inventory and activity logs
About You

We are looking for a highly motivated and experienced Transport Operations Supervisor who has a strong background in the transport industry. You will have a minimum of 2 years' people management experience and be able to lead from the front, be hands-on and of the floor, and work with the wider business on improvements and best practices.

You will have strong written, verbal communication and problem-solving skills, as well as planning, scheduling and management skills. You will also have a good understanding and application of budgeting and finance systems, and be able to work to schedule with a strong focus on safety, continuous improvement and compliance.

Desirable Skills:

  • Knowledge & Experience with CoR, NHVAS, driver fatigue and Compliance relating to the transport industry.
  • Good understanding and application of budgeting and finance systems
  • Ability to plan and coordinate activities to provide efficient services
  • A high level of motivation and energy with a strong focus on achieving outstanding customer experience results
  • Focus on the continuous improvement of systems and processes
  • A current Forklift License is desirable
About BagTrans

BagTrans is a national transport company which for over 35 years has been working with some of the most prominent brand names in the Australian Consumer, Packaged Goods, Pharmaceutical and Food Manufacturing sectors.

We are a growing business with a culture built on trust and respect. We believe our focus on quality and exceptional service delivery is the core of our success today and into the future.