Strata Team Lead

4 weeks ago


Melbourne, Victoria, Australia Marsh McLennan Full time

Raise the Bar as a Strata Team Lead

Martsh McLennan is dedicated to providing a vibrant and inclusive culture that allows you to work with talented colleagues to create new solutions. As a Strata Team Lead, you'll have the opportunity to develop new business and retain existing clients while driving business growth objectives.

The role entails:

  • Collaborating with clients to implement renewal and broking strategies, and investigating new business opportunities.
  • Ensuring high-quality client service, managing client expectations, and overseeing the training and development of team members.
  • Managing documentation, maintaining technical knowledge across multiple product lines, and ensuring compliance with relevant legislation.
  • Inputting client information into business systems, gathering data for renewals, and monitoring service delivery across quoting, renewals, and claims.

Key Requirements:

Tier 1 or Tier 2 qualifications are essential for this role. You'll also need 2+ years of insurance industry experience, broad knowledge of customer service standards, and technical Insurance/Broking skills in accordance with RG 146 requirements. Estimated salary: $80,000 - $110,000 per year.


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