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Enterprise Sales Professional

2 months ago

Melbourne, Victoria, Australia Airwallex Full time

About Airwallex

Airwallex is a leading unified payments and financial platform for global businesses. Our innovative combination of proprietary infrastructure and software empowers over 100,000 businesses worldwide to manage their financial operations seamlessly. We provide fully integrated solutions for business accounts, payments, spend management, and treasury, as well as embedded finance at a global scale.

Proudly Founded in Melbourne

We have a team of over 1,500 talented individuals located across more than 20 offices globally. Our company is valued at US$5.6 billion and backed by world-leading investors, including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures, and Mastercard. We are leading the charge in building the global payments and financial platform of the future.

About the Team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams.

What You'll Do

As Airwallex continues to expand, the Key Account Manager role becomes a crucial sales position. As a Key Account Manager, you'll have the opportunity to work with our most significant Mid-Market clients, through post-go-live phases. You will collaborate with many different teams across the business, such as sales, product, engineering, marketing, finance, and strategy. Your primary focus will be upselling, cross-selling, and building multi-stakeholder relationships with our key clients.

Responsibilities

  • Build deep relationships with our key accounts to best understand their needs and provide value-based solutions utilizing our range of products and services.
  • We support you in achieving revenue targets by focusing on input metrics to deliver relevant outcomes. The team has an established framework, but we encourage you to personalize your approach and contribute to the role in a way that works best for you.
  • Forecast and build out a pipeline within Salesforce to accurately track numbers for the business and identify how/when/what success you're driving.
  • Build relationships with internal stakeholders to share customer insights and help build out the roadmap.

Who You Are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Qualifications

  • 5+ years in enterprise or strategic account management, ideally in fintech or complex technology sales.
  • You understand lengthy sales cycles and the nuances of enterprise relationships.
  • You excel at building rapport across all levels, from C-suite executives to operations teams.
  • You'll simultaneously manage multiple clients and internal stakeholders, ensuring everything stays on track.
  • You're excited to learn technical concepts and become our internal product champion.
  • You are a creative problem solver: Ambiguity is your friend. You think outside the box, navigate complex structures, and find solutions others might miss.

Preferred Qualifications

You ideally have a Payments Background: Understanding payments dramatically enhances your success in this role.