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ServiceNow Solutions Architect

2 months ago


Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

Company Overview:

Infosys Singapore & Australia is a premier management and IT consultancy, part of the global Infosys Group (NYSE: INFY). We are recognized for our strategic guidance, process enhancement, and technology-driven transformation initiatives for leading organizations.

Role Overview:

As a ServiceNow Architect, you will play a pivotal role in delivering exceptional business value to our clients by leveraging your expertise in ServiceNow solutions. You will be responsible for architecting, developing, and sustaining cost-effective, scalable solutions that align with industry best practices.

Key Responsibilities:

  • Designing and implementing robust ServiceNow solutions tailored to meet the unique business objectives of our clients.
  • Integrating ServiceNow Platform and Enterprise Architecture best practices to enhance operational efficiency.
  • Leading Platform Modernization initiatives to drive digital transformation within organizations.
  • Crafting ServiceNow solutions that address specific Risk and Compliance requirements.
  • Exploring and integrating various tools and systems to maximize value creation through ServiceNow.
  • Developing and deploying Data Models based on Common Service Data Model (CSDM) and ServiceNow best practices.
  • Staying abreast of the latest developments and best practices in ServiceNow, and sharing insights on optimizing capabilities and improving customer experience.
  • Building strong collaborative relationships with account teams, sales teams, ServiceNow consultants, and other key stakeholders.
  • Participating in Pre-Sales activities, including the creation of proofs of concept, demonstrations, and solution designs.

Benefits:

At Infosys Singapore & Australia, you will experience a dynamic global culture, work alongside dedicated professionals, and benefit from a collaborative work environment with ample training opportunities. We invite qualified candidates to explore this unique opportunity.