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Territory Service Manager
2 months ago
Linde Material Handling, a leading player in the Material Handling industry in Australia since 1971 and part of the global KION Group, is seeking a Territory Service Manager to join our team. We're built on a strong foundation by delivering expert service and product solutions to our customers. Our success is the result of the skills and commitment from our team members.
Key Responsibilities:- Manage and guide a team of Field and site-based Service Technicians
- Manage budget requirements to ensure targets are achieved
- Continuously seek improvements to drive efficiency, profitability, and productivity in our processes and customer experiences
- Attend review meetings with customers as required
- Identify and implement business initiatives and strategies to grow revenue and gross margin
- Implement and drive regular meetings with Service Technicians in a collective and individual basis to support and monitor performance
- Implement training and development initiatives for Service Technicians when required
- Experience in the material handling industry is preferred
- Previous team management and leadership experience
- Demonstrated strong communication skills – verbally and written
- Demonstrated experience managing budgets, P&Ls, and ability to implement improvement initiatives
- Experience managing strong relationships and delivering a high level of customer service
If you're a motivated and experienced professional looking for a new challenge, please submit your application, including your current resume and cover letter.
Please note that a pre-employment medical and reference checks are part of our recruitment process.
