Credit Management Specialist

1 week ago

Ballarat, Victoria, Australia beBeeCustomer Full time $105,550 - $126,650
About the Role

This role plays a vital part in shaping the future of our services, supporting our community through effective customer and business support.

Our team's safety is our top priority, and we expect you to actively contribute to fostering a 'safety first' culture that ensures everyone returns home safely at the end of the day.

We're looking for someone with extensive experience in customer service and credit management, who can demonstrate excellent communication and interpersonal skills.

The ideal candidate will have a proven track record of delivering results in a fast-paced environment, while maintaining a high level of professionalism and discretion.

We offer a dynamic and supportive work environment, where you'll have access to training and development opportunities and be part of a team that makes a difference to our community.

Key Responsibilities:

  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Manage and maintain accurate records of customer accounts and transactions.
  • Develop and implement strategies to improve customer engagement and retention.
  • Work collaboratively with other teams to achieve business objectives.

Requirements:

  • Extensive experience in customer service and credit management.
  • Excellent communication and interpersonal skills.
  • Proven track record of delivering results in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information.
  • High school diploma or equivalent required; degree preferred.

What We Offer:

  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A comprehensive training program to ensure your success in the role.

Why Work With Us:

At our organisation, we value diversity and inclusion, and our workforce celebrates a range of views and perspectives. Our physical and mental wellbeing support is also a key aspect of our company culture.

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