
Senior Financial Risk Manager
2 days ago
Role Overview
We are seeking a senior credit professional to lead our commercial terms and manage accounts receivable for a high-performing team.
About the Position- Leadership & Team Management
- Provide day-to-day leadership to the Credit and Collections team
- Develop and refine performance metrics across credit, collections, and rebate processes; review regularly to adapt to business changes.
- Support training and development of the team in regulatory and market developments
- Work alongside operational and sales management to successfully collect customer accounts.
- Foster a culture of continuous improvement by identifying pain points and embedding process enhancements
- Credit Management & Risk Oversight
- Develop and implement credit policies and procedures tailored to B2B and B2C segments
- Conduct credit assessments and approval processes for new accounts, particularly home builders and commercial clients
- Monitor exposure and mitigate credit risks through proactive ledger management and structured terms
- Full ownership of the accounts receivable ledger.
- Accounts Receivable & Collections
- Oversee the AR ledger and ensure timely invoicing, collections, and reconciliations
- Work closely with internal stakeholders (e.g., Sales, Customer Service) to resolve disputes quickly and professionally
- Maintain and improve cash flow by reducing DSO and aged debt levels
- Rebate Recovery & Scheme Management
- Manage the end-to-end process of rebate collection from government schemes
- Liaise with third-party providers to ensure documentation is timely, accurate, and compliant with relevant rules
- Keep abreast of changes to renewable energy programs and how they impact collections and eligibility
- Dispute Resolution & Compliance
- Oversee customer disputes including tribunal cases
- Ensure compliance with Australian Consumer Law and industry-specific codes, particularly for solar and energy products
- Maintain accurate records for audit and regulatory purposes
- Stakeholder Engagement
- Partner with senior executives to align credit terms with commercial strategy
- Collaborate with cross-functional teams on client risk segmentation and discount/rebate structures
- Support the Sales team with guidance on customer onboarding and
This position requires strong leadership skills, technical expertise, and attention to detail. The ideal candidate will be able to drive results-oriented initiatives and work collaboratively with stakeholders.
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