Operations Team Lead

2 weeks ago


Canberra, ACT, Australia Canon Full time

About the Role

Canon Business Services' Technology Centre in Canberra is seeking a skilled Operations Team Lead to join our team. This mail, digitisation, data capture and print hub offers a high-paced and rewarding work environment.

Main Responsibilities

  • We are looking for an innovative leader to manage all aspects of the operational centre service to the client/s, ensuring contractual and service level agreements are achieved.
  • The ideal candidate will provide management and direction to the team and promote reward, recognition, and feedback throughout the Technology Centre.
  • You will be responsible for recruiting and retaining a strong team, ensuring direct reports understand their role expectations.
  • Manage daily productivity across site through real-time, daily and monthly reporting tools.
  • Ensure client revenue and other financial budgets are met and monitored on a monthly basis.
  • Identify trends and develop opportunities for process improvement and cost reduction within the Technology Centre.
  • Develop an understanding of the client's business and form relationships to generate additional revenue.
  • Collaborate with Sales and Marketing to identify, investigate and scope service extension opportunities and additional work requests to achieve growth objectives.
  • Ensure that Canon Business Services' Workplace Health & Safety policies and procedures are followed throughout the Technology Centre.

Key Requirements

  • A proven track record in leading high-performing operational teams.
  • Excellent written and verbal communication skills.
  • Desirable: Six Sigma/LEAN qualification and understanding of cost reporting.

Compensation Package

In this exciting opportunity, you can expect a competitive salary of $120,000 per annum, commensurate with your experience. As a valued member of our team, you will also receive discounted Canon products from the staff Canon store, on-the-job training and learning opportunities, Birthday Leave, and Additional leave during year-end shutdown (Canon Day Leave).


  • Operations Team Lead

    3 weeks ago


    Canberra, ACT, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **Job Title:** Operations Coordinator**Job Summary:** Belgravia Leisure is seeking a skilled Operations Coordinator to lead our team and ensure the highest level of safety and service delivery at our facility.Key Responsibilities:Leading, coaching, and engaging a team of Duty Managers and LifeguardsCoordinating day-to-day operations of the facilityEnsuring...


  • Canberra, ACT, Australia Canon Full time

    We are seeking an experienced Operational Team Lead to join our team in a full-time role. In this position, you will lead a small team and be responsible for establishing and maintaining a day-to-day relationship with our government client. Your primary focus will be on efficiently handling and sorting of mails, ensuring its accurate distribution and timely...


  • Canberra, ACT, Australia LUXXE Outsourced Hotel Services Full time

    About the Role:We are seeking a highly skilled and motivated Housekeeping Supervisor to lead our team in Canberra. The role is critical to the success of our hotel and requires a friendly and enthusiastic attitude, with the ability to interact positively with guests and the hotel team.The ideal candidate will have excellent leadership skills, with the...


  • Canberra, ACT, Australia Team Global Express Full time

    About Team Global ExpressWe are a dynamic Australian-owned transport and logistics business delivering to Australia and New Zealand. Our mission is to transform our operations and change the logistics industry, striving to become an Environmental, Social, and Governance leader by 2030.Job Description:As a Payment Assurance Officer, you will be at the...


  • Canberra, ACT, Australia CDC Data Centres Full time

    About CDC Data CentresEstablished in 2007, CDC Data Centres is a leading operator of sovereign and secure data centre facilities in Australia. Headquartered in Canberra, the company operates multiple facilities across the ACT, NSW, and New Zealand, providing diverse data centre configurations that support co-location, containerised, and hyperscale compute...


  • Canberra, ACT, Australia Leidos Full time

    Job OverviewLeidos is seeking an experienced Cybersecurity Operations Lead to oversee the end-to-end delivery of integrated cybersecurity services to our customers. This key management role will utilise your stakeholder management, operational management, and service improvement skills in a high-tempo environment. You will lead a small team of SDM and...

  • Membership Team Lead

    2 weeks ago


    Canberra, ACT, Australia Fitness First Full time

    About the RoleWe are seeking an experienced Membership Manager to join our team in Canberra City. As a key member of our leadership team, you will be responsible for leading a team of Member Support Consultants (MSC) and driving sales growth through exceptional customer service.Key ResponsibilitiesLead a team of MSCs to achieve monthly sales targets and...


  • Canberra, ACT, Australia CDC Data Centres Full time

    About UsCDC Data Centres is a leading operator of sovereign, secure data centre facilities in Australia.We are passionate about creating an inclusive workplace that promotes and values diversity, and we believe everyone's unique experiences enable us to deliver meaningful benefits for our people, clients, and communities.Our mission is to attract, retain,...


  • Canberra, ACT, Australia LUXXE Outsourced Hotel Services Full time

    About the Role:We are seeking a highly skilled and motivated Housekeeping Supervisor to lead our team in Canberra.The successful candidate will have excellent communication and leadership skills, with the ability to motivate and empower their team to deliver exceptional results.Key Responsibilities:Lead and manage the Housekeeping team to achieve high...

  • Store Team Lead

    1 day ago


    Canberra, ACT, Australia T2 Tea Full time

    At T2, we are on the hunt for a talented Store Team Lead to join our team in Belconnen.The ideal candidate will be passionate about tea and possess excellent leadership skills to drive store performance and customer satisfaction.About the Role:Job SummaryT2 is looking for a Tea Retail Manager to lead the team at our store in Belconnen.We are seeking an...


  • Canberra, ACT, Australia Canon Full time

    About the RoleCanon seeks a skilled team player to lead our customer-facing operations.Key Responsibilities:Develop customer relationships and anticipate needs to generate additional revenue.Lead a team to achieve productivity, customer engagement, and quality assurance targets.Perform daily operational tasks and ensure quality standards are met.Assist with...


  • Canberra, ACT, Australia Canon Full time

    About the RoleAs a Customer Service Team Lead at Canon Business Services ANZ, you will be responsible for leading a small team in a supportive environment.Key responsibilities include:Develop an understanding of the customer's business to be able to anticipate their needs and generate additional revenue.Ensure team/site productivity and that customer and...


  • Canberra, ACT, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    Job DescriptionWe are seeking a highly skilled Guest Experience Team Lead to join our team at Belgravia Health & Leisure Group Pty Ltd. As a key member of our operations team, you will be responsible for leading and developing a high-performing guest experience team to deliver exceptional customer service and drive business growth.Key ResponsibilitiesLead by...


  • Canberra, ACT, Australia BGIS Full time

    Maintenance Manager - Healthcare FacilityAs a skilled Maintenance Manager, you will oversee and coordinate maintenance operations across multiple essential building systems at a leading healthcare provider in Canberra. Your primary responsibility will be to ensure the reliable performance of these systems, ensuring a safe and healthy environment for patients...

  • Membership Team Lead

    2 weeks ago


    Canberra, ACT, Australia Fitness First Full time

    About Fitness FirstWe are proud to be part of a vibrant fitness community where our members can achieve their health and wellness goals. As a Membership Team Lead, you will play a key role in delivering exceptional member experiences and driving sales growth.Job DescriptionThe Membership Manager at our Canberra club is responsible for taking overall...


  • Canberra, ACT, Australia Datacom Full time

    About Datacom:We are a technology company working with organisations and communities across Australia and New Zealand to make a difference in people's lives and help them use the power of tech to innovate and grow.Estimated salary range: $80,000 - $110,000 per year.Job Description:The Service Desk is the central point for customers on a day-to-day basis. As...


  • Canberra, ACT, Australia certisciscP2 Full time

    CertisciscP2, a leading provider of security solutions, is seeking an experienced Duty Shift Operations Lead to join our team in Sydney. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our airport operations.The successful candidate will have a strong background in security operations, with...


  • Canberra, ACT, Australia Frontline Retail ACT & Southern NSW Full time

    Frontline Retail ACT & Southern NSW presents an exceptional opportunity for a skilled Luxury Fashion Team Lead to join our Canberra Civic concession boutique.Competitive Salary Package: Up to $70,000 per annum, complemented by a great bonus structure.About the Role: As a Luxury Fashion Team Lead, you will inspire and lead a small team to achieve consistent...


  • Canberra, ACT, Australia Canon Full time

    About the RoleWe are seeking an experienced and results-driven Operations Team Supervisor to join our team at Canon. As a key member of our corporate environment, you will be responsible for establishing and maintaining day-to-day relationships with our government and corporate clients.Key Responsibilities Include:Developing an in-depth understanding of each...


  • Canberra, ACT, Australia Cdc Data Centres Full time

    About CDC Data CentresWe are a leading operator of sovereign, secure, world-class data centre facilities in Australia. Our diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.We believe that...