Customer Solutions Associate
18 hours ago
Overview
">Probe Asia Pacific Pty Ltd is a leading provider of innovative solutions, driven by passion and curiosity. We strive to achieve great success through collaborative efforts with clients across the Pacific, Asia, and North America.
">About the Role
">We are seeking a motivated Customer Solutions Associate to join our fast-paced contact centre in Springfield. As a key member of our team, you will be responsible for interpreting customer needs and providing suitable solutions.
">Key Responsibilities
">- Interpret customer needs and provide effective solutions.
- Develop strong relationships with customers through excellent communication and customer service skills.
- Work collaboratively with the team to achieve sales targets and improve customer satisfaction.
Requirements
">To be successful in this role, you will need:
">- A positive attitude and a willingness to learn.
- Strong communication and customer service skills.
- The ability to work in a fast-paced environment and meet deadlines.
Benefits
">We offer a competitive hourly rate, incentives, and comprehensive full-time paid training onsite. You will also have opportunities for ongoing development, hybrid working arrangements, and access to a 24/7 employee health, wellness, and safety platform.
">Location
">This is an Australian-based role, and we require applicants to hold current Australian citizenship, be willing and eligible to obtain a security clearance, and have lived in Australia for the last 5 consecutive years.
">Salary Information
">The estimated salary for this role is $60,000 - $80,000 per annum, based on a 38-hour workweek and depending on experience.
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