Customer Solutions Associate

18 hours ago


Springfield Lakes, Queensland, Australia Probe Asia Pacific Pty Ltd Full time

Overview

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Probe Asia Pacific Pty Ltd is a leading provider of innovative solutions, driven by passion and curiosity. We strive to achieve great success through collaborative efforts with clients across the Pacific, Asia, and North America.

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About the Role

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We are seeking a motivated Customer Solutions Associate to join our fast-paced contact centre in Springfield. As a key member of our team, you will be responsible for interpreting customer needs and providing suitable solutions.

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Key Responsibilities

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  • Interpret customer needs and provide effective solutions.
  • Develop strong relationships with customers through excellent communication and customer service skills.
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction.
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Requirements

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To be successful in this role, you will need:

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  • A positive attitude and a willingness to learn.
  • Strong communication and customer service skills.
  • The ability to work in a fast-paced environment and meet deadlines.
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Benefits

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We offer a competitive hourly rate, incentives, and comprehensive full-time paid training onsite. You will also have opportunities for ongoing development, hybrid working arrangements, and access to a 24/7 employee health, wellness, and safety platform.

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Location

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This is an Australian-based role, and we require applicants to hold current Australian citizenship, be willing and eligible to obtain a security clearance, and have lived in Australia for the last 5 consecutive years.

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Salary Information

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The estimated salary for this role is $60,000 - $80,000 per annum, based on a 38-hour workweek and depending on experience.



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