Fine Dining Service Specialist

1 day ago


Brisbane, Queensland, Australia SOFITEL Full time
Company Overview

Sofitel Brisbane Central is a renowned luxury hotel located in the heart of Brisbane city, offering sophisticated accommodation, world-class dining, and exceptional hospitality. With 416 elegantly appointed guest rooms and suites, this iconic hotel provides refined French luxury and personalized service.


Job Description

As a Fine Dining Service Specialist at Sofitel Brisbane Central, you will play a pivotal role in providing unforgettable experiences for esteemed guests at Bistro Suzette, the hotel's flagship restaurant. Your expertise will be essential in guiding guests through a diverse menu, making expert recommendations on dishes and wine pairings, and ensuring every order is tailored to individual preferences.

To excel in this role, you will need to maintain fine dining standards, from table settings to presentation, while coordinating with the kitchen team to time courses perfectly. Exceptional guest service, communication skills, and a deep understanding of food and beverage are crucial to delivering an exceptional dining experience that exceeds expectations.

Key Responsibilities
  • Provide exceptional service to guests, ensuring their needs are met and exceeded
  • Maintain fine dining standards, including table settings and presentation
  • Coordinate with the kitchen team to ensure timely course delivery
  • Make expert recommendations on dishes and wine pairings
  • Tailor orders to individual preferences
Requirements
  • Availability during shifts from 11am to 3pm and 3pm to midnight
  • Weekend availability, as weekends are peak operational periods
  • Responsible Service of Alcohol qualification
  • Food safety and hygiene knowledge
  • Proficiency in food and beverage service skills, encompassing guest greetings, order-taking, and maintaining cleanliness
  • Minimum one year experience in a la carte dining service
  • Basic knowledge of wine
  • Exemplary personal presentation standards
Benefits and Opportunities
  • A competitive salary range: $60,000 - $80,000 per annum
  • Discounts for ambassadors, families, and friends at Accor Hotels worldwide
  • Complimentary hotel stay package to celebrate your work anniversary
  • Direct access to Central train station
  • Discounted parking on site
  • Complimentary food in the ambassador dining room
  • Dry cleaning of duty attire
  • A supportive and inclusive team environment
  • Ongoing training and development opportunities


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