IT Support Specialist

2 days ago

Brisbane, Queensland, Australia beBeeSupport Full time $60,000 - $90,120

Role Overview

Our organization seeks a skilled IT support specialist to provide efficient and effective assistance to staff in country Queensland.

This position involves troubleshooting technical issues, fulfilling service requests, and collaborating with specialists and vendors to ensure prompt resolutions and meet service standards.

The selected candidate will work within a 38-hour weekly framework and participate in after-hours rostered support to guarantee timely assistance.

To be considered for this role, applicants must demonstrate:

  • Previous experience in IT support
  • Strong interpersonal and communication skills
  • Comprehensive knowledge of existing and emerging technologies
  • Familiarity with IT Service Management principles and frameworks such as ITIL
  • Tertiary qualifications in IT or a related field (desired)

Organizational Overview

Our organization offers expert services and supports various businesses across multiple industries.

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