
Strategic Customer Insight Analyst
5 days ago
A leading packaging and paper company seeks a driven professional to leverage data from Microsoft Dynamics 365 and QlikView to deliver actionable insights about strategic customers.
This role aims to create meaningful, data-driven solutions that enhance customer outcomes.
The analyst will develop elegant dashboards in Power BI and reports to identify commercial trends, enabling informed decision-making to improve relationships and business performance.
Key Responsibilities:- Extract, merge, and analyze data from Microsoft Dynamics 365 and QlikView to generate insights focused on key strategic customers.
- Design and maintain intuitive, visually appealing dashboards to present customer data and commercial trends in a clear and actionable format.
- Develop a suite of reports highlighting customer behavior, purchasing patterns, and opportunities for growth or improvement.
- Collaborate with management and cross-functional teams to understand business needs and translate them into data-driven solutions.
- Provide actionable recommendations based on data insights to improve customer outcomes, retention, and revenue growth.
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