Care Service Coordinator

6 days ago


Perth, Western Australia beBeeDisability Full time $40,000 - $60,000
Job Role

The NDIS Assistant Manager role is an exciting opportunity to support and assist the Operational and Strategic oversight of NDIS Community and SIL Clients.

Duties and Responsibilities
  • Values Based Practice
    • Adhere consistently to Roshana Group Values and Key Principles - Challenge practice inconsistent with these values and utilise values as a basis for managing relationships and decision making.
  • Partnerships and agreements
    • Foster links between Roshana NDIS Participants and the greater community, actively promoting inclusion of any professional group to work with Roshana NDIS Services towards best practice outcomes that serve clients, Support Workers and other stakeholders.
    • Build strong partnerships with mainstream supports and other NDIS registered, and non-NDIS registered service providers.
  • NDIS Business Development
    • Navigate within the Perth Community to grow the business.
    • Collaborate with the broader Roshana team to market the NDIS business.
    • Establish accurate service agreements with clients and support Manager to recruit to support these agreements
  • Participants, Stakeholders and services.
    • Promote support that increases life skills and enables the achievement of goals as indicated in individual NDIS plans.
    • Promote holistic services that focus on total wellbeing. Ensure services are individualised, person centred and in line with individual funding.
    • Create and regularly update support plans and risk assessments.
    • Ensure service agreements for community clients are accurate and get signed off by Manager.
  • Team Supervision
    • Supervise NDIS Support Workers, escalating major issues to NDIS Manager when necessary.
    • Train, coach and mentor Support Staff.
    • Ensure service contracts are adhered to under direction of Manager.
    • Monitor the safety and well-being of clients and report any concerns to the Manager.
    • Assist with NDIS audits when necessary.
    • Contribute to the expansion of NDIS Services.
    • Participate in rotation of on call responsibilities.
  • Occupational Health and Safety
    • Ensure the work environment is safe and healthy and complies with all OSH requirements.
    • Take a shared responsibility to ensure the safety and well being of themselves and others within the workplace.
    • Report any unsafe practices or equipment.
    • Address breaches of OH&S policies with any individuals concerned.
  • Other
    • Contribute to the continuous quality improvement of the organisation.
    • Attend staff meetings as required.
    • Maintain own professional development.
    • Perform other duties as directed.


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