Operations Director for Award-Winning Hotel

5 days ago


Brisbane, Queensland, Australia Accor Full time
About Us

Novotel Brisbane South Bank is a premier hotel located in the heart of Brisbane's cultural precinct, adjacent to South Bank Parklands and Musgrave Park. We offer modern accommodations, exceptional dining, and easy access to key attractions like the Brisbane Convention and Exhibition Centre, vibrant art galleries, and world-class shopping.

Job Description

We are seeking an experienced Operations Director to lead and oversee all aspects of our award-winning hotel, while serving as a brand ambassador for Novotel. The ideal candidate will have a strong passion for hospitality, exceptional operational expertise, and solid commercial and financial acumen. With the ability to manage a dynamic and diverse team, you will drive the success of the hotel and ensure an outstanding experience for all guests.

Key Responsibilities:
  • Leading, inspiring, and mentoring a driven team of Heartists to enable their individual growth and help drive the overall success of the business
  • Developing and implementing strategic plans to drive revenue, improve operational efficiency, and enhance the overall guest journey experience
  • Supporting all departments in the achievement of operational targets
  • Overseeing sales and marketing to maximise occupancy and revenue
  • Championing employee engagement, fostering a collaborative and inclusive environment for all our Heartists

Salary: $120,000 - $150,000 per annum, depending on experience and qualifications.

Requirements

To be successful in this role, you will require:

  • Over 5 years of senior leadership experience in hotels, with a strong focus on operations and achieving commercial success
  • Proven business and financial acumen, including revenue management and budgeting, with a track record of driving profitability in Rooms and F&B outlets
  • Strong communication, negotiation, and interpersonal skills, with demonstrated experience in coaching and inspiring teams
  • Strategic thinker with an entrepreneurial spirit, personal integrity, and commitment to Accor values and culture
  • A passion for Food and Beverage with a proven track record of delivering experiences
  • Full Australian working rights
What We Offer

We offer a competitive salary, benefits package, and opportunities for career growth and development. Our company values diversity, equity, and inclusion, and we aim to attract, recruit, develop, and promote talent from diverse backgrounds.



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