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Hotel Operations Director

2 months ago

Brisbane, Queensland, Australia Mantra on Queen Full time

In the vibrant heart of Brisbane city, Mantra on Queen offers a unique opportunity for an exceptional leader to join our team as Hotel Operations Director.

About Us

Our property boasts self-contained apartment-style hotel rooms and apartments, offering a home away from home experience for our guests. As a key member of our team, you will have the chance to foster a positive guest experience, drive revenue growth, and ensure seamless operations across all areas of the property.

Your Role

We are seeking a highly skilled and experienced Hotel Operations Director who can lead by example, collaborating closely with our General Manager and departmental leaders to efficiently manage operational needs. This includes engaging in forward planning and strategic thinking to ensure profitable operation across all departments, setting performance benchmarks, and defining expectations to enhance and uphold service standards.

Key Responsibilities

  • Lead cross-functional teams to drive business outcomes and improve operational efficiency
  • Develop and implement strategies to enhance revenue growth and profitability
  • Collaborate with departmental leaders to set and achieve operational goals
  • Maintain safety protocols and security measures to ensure a secure environment for guests, staff, and property
  • Identify and address operational issues, implementing solutions to drive continuous improvement
  • Provide mentorship and guidance to empower teams in developing their expertise and personal growth

About You

We are looking for an experienced and accomplished Hotel Operations Director with a proven track record in leading high-performing teams. Your strong financial and business acumen, combined with your ability to communicate effectively with internal and external stakeholders, will be invaluable assets to our team.

What We Offer

  • A competitive salary range of $120,000 - $180,000 per annum, depending on experience
  • A comprehensive benefits package, including ALL Heartist Membership, Family & Friends Discounts, Accor Live Limitless Loyalty Program, and more
  • Ongoing training and development opportunities through Accor Academy and Typsy
  • The chance to work with a world-leading hotel operator, with opportunities for career growth and advancement

At Mantra on Queen

We value diversity and inclusivity, and welcome applications from Aboriginal and Torres Strait Islander people. If you are a driven and passionate professional looking to take your career to the next level, we encourage you to apply now.